Continuum Announces New Headquarters in Sydney, Australia

Posted January 19, 2017by Ben Barker

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Continuum®, exclusive provider of the only vertically integrated IT service delivery platform that enables MSPs to scale rapidly and profitably, recently announced the opening of a new regional headquarters in Sydney, Australia, expanding the company’s role in the Asia Pacific (APAC) market. Frank Bauer, who was part of Continuum’s founding team, will help to lead the company’s regional expansion and commitment as the new APAC Managing Director.

With a proven record of performance and relationship-building, Bauer will use his strengths to work in close cooperation with regional Managed Service Providers (MSPs), IT Service Providers (ITSPs) and Office Equipment Dealers (OEs) to achieve their business goals.

Bauer is excited about the new opportunity.

“I am thrilled to be part of Continuum’s next chapter in global growth and development. Our expansion into the Asia Pacific market with a new office and team solidifies our commitment to success in the region.”

The new office comes as a result of Continuum’s tremendous partner growth in the Australia and New Zealand markets over the past two years. Continuum partners in the region are already applauding the new investment.

Jon Paior, Consultant at Geek Pty Ltd, an MSP based in Australia since 2004, had this to say.

“With Geek’s aggressive growth strategy and induction into the CRN Fast 50 list of fastest growing IT companies in the APAC region, we were grappling with how to continue to scale our business without compromising our reputation for excellent customer service and responsiveness. Utilizing our HTG Peer Group, we conducted due diligence on multiple third party offerings and from Geek’s perspective, Continuum came out on top with every metric. The ease of client on boarding and the seamless interaction with their 24x7 Help Desk and NOC were unparalleled. Geek could not continue to meet aggressive growth targets without our close partnership with Continuum. We are pleased that Frank Bauer has been appointed to head up the APAC region – an indication of Continuum’s continued commitment to our region and community.”

Robert Kocis, Chief Revenue Officer at Continuum, had this to say about the new office location.

“The investment highlights the increasing importance of the Asia Pacific market to Continuum, driven by robust demand for our offerings in Australia and New Zealand. While it reinforces our commitment to our regional partners, the new office also represents our first step in expanding our footprint in this high growth and competitive market.”

To contact the Sydney, Australia office, email:

Continuum empowers managed IT service providers, giving them the technology platform, services, and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated IT service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients' IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or and follow on LinkedIn and Twitter @FollowContinuum.

Ben is a Boston-based tech marketing expert, and an avid Boston sports fan.

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