Posted March 31, 2015 • by Dee Zepf
Just in time for World Backup Day, a day commemorating the indispensable role backup plays in data preservation, we are excited to introduce Continuity247®®, our new fully managed backup and disaster recovery (BDR) platform!
Continuity247 is fully managed by our industry-leading Network Operations Center (NOC), a team of certified technicians that proactively monitors, troubleshoots and remediates any problems to ensure backups run 24x7x365 for the small to medium sized business clients of our partners. These proactive services coupled with issue resolution minimize the time MSPs will spend dealing with BDR, allowing them to focus on strategies for business growth, rather than day-to-day IT issues.
Because backup is a core component of your business, we set out to deliver not just a product, but a complete BDR platform. Now, we're pleased to offer MSPs and IT Service Providers a comprehensive backup solution that allows you to cater to your clients' varying data protection needs, while maximizing your margins.
As always, we've got your back. Is your current backup solution eating up too much valuable tech time? Acting as an extension of your IT support team, our NOC technicians ensure your backups are constantly monitored and maintained. Grow your bandwidth and revenue, not your labor costs. Offering services such as NOC-assisted disaster recovery testing and backup failure troubleshooting, Continuity247 is a true set-it-and-forget-it BDR solution.
As the new backup extension of our existing proactive IT management solution, Continuity247 allows you to remotely manage all backups from one central location so that you can deliver complete, end-to-end data protection to client networks, all behind a single pane of glass. Continuity247 also seamlessly integrates with our industry-leading Remote Monitoring and Management (RMM) platform and all supported infrastructure, including alerting, integrated ticketing, remote control, scripting, patch management, antivirus software and reporting.
One of Continuity247's biggest business benefits is that it's not a "one-size fits all" BDR model. We know you serve various sized clients with different backup requirements. Our game-changing business continuity platform offers several packages to meet the needs of any client, including a flex package that features pooled storage at the MSP level, allowing for easy optimized storage across clients, providing greater scalability and margins.
Don't get tied down to an annual contract. All Continuity247 packages are billed monthly, allowing you to buy only what you need when you need it. Scale at your pace.
This BDR platform built and owned by our company, at its core this is a product that has already proven to be reliable in real-life environments. That’s because we built Continuity247 using a proven technology foundation which we acquired last year – technology that already protects nearly 250,000 servers and is trusted by more than 1,800 Web hosting providers. Powered by a world-renowned public cloud (IBM’s Cloud, SoftLayer infrastructure), Continuity247’s flexible and convenient platform delivers hardware independence, allowing our partners to maintain existing vendor relationships.
You'll get the most advanced data security with our new BDR platform, including industry standard, business grade AES256 encryption. All of your data is encrypted at rest, in flight and in the cloud.
"I have been involved in the early beta and have been impressed with the range of deployment options for Continuity247, its performance as well as the attractive margins it offers at both the low and high end,” said Gary Harlam, President, Technology Advisory Group. “With multiple BDRs covering almost 100 servers, my clients’ BDR needs are diverse but Continuity247’s flexibility and scalability will meet all their backup requirements.”
To get you excited about our new BDR product, we're offering a few additional resources. First, watch this introductory video!
Current Continuum Partners:
Partners are encouraged to visit the Continuity247 product page on the Partner Support Portal. There, you will be able to register for the product overview and demo webinar.
Not a Partner?
While the webinar is only open to partners at this time, we invite you to learn more about our latest product offering by clicking the Continuity247 product page.
Dee Zepf joined Continuum Managed IT Services as a founding member of the executive team in 2011, bringing over 20 years of software and product management experience. As Vice President of Partner Success, she provides a broad organizational focus on partner satisfaction, engagement, growth and retention. She is responsible for ensuring that Continuum partners get the absolute most out of the company’s platform.